The cancellation charges applicable shall be as under:



S.No. Time of application/ request for Cancellation Amount of Refund
a 0-59 min before the departure of shuttle No Refund.
b 60 min - 23:59 hrs. before the departure of shuttle 50% Refund, after deducting all Taxes, Debit/Credit Card or any other Transaction Fee as actually charged by the Bank and Operator’s Administrative Charges @ Rs. 150/- per passenger.
c 24 hrs. – 47:59 hrs. before the departure of shuttle 70% Refund, after deducting all Taxes, Debit/Credit Card or any other Transaction Fee as actually charged by the Bank and Operator’s Administrative Charges @ Rs. 150/- per passenger.
d 48 hrs. or more before the departure of shuttle Full Refund after deducting all Taxes, Debit/Credit Card or any other Transaction Fee as actually charged by the Bank and Operator’s Administrative Charges @ Rs. 150/- per passenger.
e Shuttle cancelled by Operator Full fare Refund.
f No show by passenger No Refund.

Note:

  1. Where bad weather or technical snags beyond UTair India Control has resulted in your helicopter flight being cancelled or delayed, UTair India will not be liable in any way for the cancelled or delayed flight. However full refund will be given for cancelled flight. Passengers whose tickets were cancelled due to bad weather/technical snags are required to claim their refund by sending their Original cancelled ticket to UTair India’s Head office within 30 days of the cancellation date. Claims for refund received after 30 days of the cancellation date shall not be entertained. No accommodation or meals shall be offered in the event of cancellation of a flight due to whatsoever reason.
  2. All claims for refunds against tickets whether made directly on our website or through the Agents or Associations have to be lodged with cancelled tickets latest within 30 days of conclusion of Yatra failing which the claims shall be summarily rejected.

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